FixMart has currently implemented inside the Western Provincial Council
building in Sri Lanka which covers all 17 floors and has more than 500+
user base consisting with main 5 ministries of the Western province and 6
main internal sectors as Deputy Chief Secretary Planning division, Deputy
Chief Secretary Engineering division, etc.
The intention of this product is to provide an intuitive platform for the
consumers to make complaints and for the Western Provincial Council to
manage those customer complains and service requests in order to carry out
the day to day activities without any gaps of the existing manual operation.
FixMart works on any iOS device and is currently one of the #1 complain
handling platforms developed in the Sri Lankan IT industry which is
trilingual and provides a custom dashboard for the users and gives
facilities like QR scanning complains/ manual complains, upload sample
images and also to view history and the status of the complaints made.
*To be a part of FixMart :*
1. Download the official FixMart consumer app for your iOS mobile device
2. Register into the system.
3. You will be able to login to the system to make any
complaint, request any service or to proceed further.